FAQs

Frequently Asked Questions

1. What are your fees?

Our therapists’ fees vary depending on their qualifications, experience, and the type of therapy.

Our Fees:
  • Individual Therapy:
    • 45 min: $127.50
    • 60 min: $170
    • 90 min: $255
  • Couples Therapy:
    • 60 min: $210
Sliding Scale:

We do not offer a sliding scale. Here’s why:

  • Business Sustainability: Sliding scale rates may not cover overhead expenses.
  • Consistency in Fees: Simplifies billing and promotes fairness.
  • Demand and Availability: Therapists often have full caseloads.
  • Administrative Challenges: Adds complexity to billing and documentation.
  • Belief in Accessibility: We refer clients to lower-cost community resources.
  • Fair Value for Expertise: Fees reflect our therapists’ training and experience.

We understand therapy can be costly and may offer payment plans. Please ask about this option.

Insurance:

We are covered by most insurance plans. Some providers, such as Canada Life, Green Shield, and Manulife, may allow for direct billing. Confirm with your therapist and insurance company.

Length of Sessions:

Standard 60-minute sessions include 50 minutes of therapy and 10 minutes for documentation. We also offer 45- and 90-minute sessions.

Free Consultation:

We offer a free initial phone consultation to explore fit, fees, and questions.

2. What can I expect in therapy?
  • Introduction and Rapport Building: Therapist explains approach and gathers client history.
  • Check-In: Ongoing clients reflect on recent experiences.
  • Discussion and Exploration: Core emotional and behavioral work.
  • Techniques and Interventions: CBT, mindfulness, art therapy, coping strategies, and more.
  • Goal Setting: Short- or long-term goals depending on client needs.
  • Closure: Summary and planning for next session.

Each session is personalized and collaborative.

3. How long is therapy?

Therapy duration varies based on your needs and goals.

  • Short-Term: 6–20 sessions, typically weekly.
  • Long-Term: Months or years for deeper issues.
  • Open-Ended: Ongoing as needed.
  • Factors: Goals, type of therapy, and consistency all affect length.
4. How often should I come?
  • Weekly: Common for anxiety, depression, trauma, or starting therapy.
  • Biweekly: For maintenance or when weekly isn’t feasible.
  • Monthly: For check-ins or ongoing support.
  • Intensive: Crisis periods may require multiple sessions per week.

Discuss the right frequency with your therapist. Therapy is flexible and adapts to your journey.

5. Are you licensed?

Yes. All our therapists are licensed with their provincial colleges:

We are vetted and respected by medical professionals.

6. Do you offer evenings and weekend appointments?

Yes. Many of our therapists offer evening or weekend availability. Ask your therapist about specific scheduling options.

7. How do I get started?

Schedule a free 45-minute phone consultation by phone, email, or booking online. This allows you to ask questions, get to know your therapist, and determine if we’re a good fit.

8. What types of therapy do you offer?
  • Individual Therapy
  • Couples Therapy
  • Group Therapy
  • Family Therapy
  • Child Therapy
  • Teen Therapy
  • Motor Vehicle Accident Treatment Plans